Shipping & Delivery

Orders are picked, checked against the order sheet and packed in the order they are received. Each set is folded, wrapped in a cotton bag and boxed so it arrives in the condition it left in.

Dispatch timing for in-stock items is to be confirmed. Items marked low stock may take longer where a run is being finished.

We deliver nationwide through courier partners. The list of serviceable areas, any remote-area surcharges and international availability are to be confirmed.

Delivery is calculated at checkout based on the method you choose. The standard, express and store pickup options shown in the checkout are placeholders and their final prices are to be confirmed.

A free delivery threshold is applied automatically in the cart. The threshold value shown in this build is a placeholder pending confirmation.

Once your order is dispatched you will receive a tracking reference by email or SMS. Order tracking from within your account is planned for the next phase — until then, use the reference with the courier or send us the order number and we will check.

Courier networks slow down around public holidays and during severe weather. If your order is running behind the expected window, contact us with the order number and we will chase it with the courier.

If a parcel arrives damaged, photograph the packaging before opening it fully and get in touch the same day. Claims are easier to resolve with the courier while the evidence is fresh.